FAQ's

aka...the fine print

WHAT MAKES TREATS FROM THE SUGAR MONKEY SO SPECIAL?

 We use only fresh, all natural high quality ingredients: european style butter, fresh fruit only, Valrhona and Cocoa Barry chocolates, fresh farm eggs from Lake Meadows Farms,

Organic Milk, Bob's Red Mill and King Aurthur Flours and more.

Combine those great ingredients with a whole lotta love for what we do and you can't go wrong!

I GOT A QUOTE FROM ANOTHER BAKERY AND IT IS A LOT LESS THAN WHAT YOU CHARGE...

 

'the sugar monkey' is headed by a classicly trained French pastry chef with a staff of trained pastry cooks. That experience and dedication combined with the finest ingredients listed above

and the commitment that EVERY SINGLE THING that we present to you has been handcrafted with loving technique.

We will NEVER take shortcuts or sell you premade products -

we'd rather turn down the business than compromise our brand. 

HOW CAN I GET MY HANDS ON YOUR YUMMY TREATS?

Our store front is open with fresh treats 

Wednesday through Saturday from 10am - 6pm.

Come on in and pick up a last minute cake, some hostess gifts,

maybe a little freshly made ice cream! 

We are also here Sunday through Tuesday, 

however it is by appointment only.

All consultations are By Appointment Only. 

If you are looking for a special occassion cake, 

wedding cake or anything else sweet in nature; 

please use the contact us form or call the sugar monkey

at 561.689.7844 to discuss details with the team.

CAN I COME VISIT YOUR SHOP?

Sure! That is where all the magic happens.

Come see us in our new location at

2402 North Dixie Hwy. Suite 2, Lake Worth, FL 33460

We less than a mile South of Forest Hill Blvd. - 

just two blocks south of the

West Palm Beach-Lake Worth border

on the east side of Dixie across from World Thrift!

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept cash, credit cards and personal checks.

WHAT IS YOUR PAYMENT AND REFUND POLICY?

Finalizing a custom cake order requires a 50% non-refundable deposit before an order may be placed. The balance is due 10 days prior to your event date. In the event that you need to cancel your order before the 10 day window, you may use your deposit for a future purchase. If a cancellation occurs within the 10 day period of your date, 50% is forfeited and 50% may be used for future purchases. A credit will be held at the sugar monkey for your next special occasion. 

DOES THE SUGAR MONKEY DELIVER ITS CAKES AND TREATS?

We offer limited local delivery starting at $25, based on availability and roundtrip distance and time. The minimum order for delivery is $75. 

DOES THE SUGAR MONKEY SHIP TREATS?

We can definitely ship your treats anywhere. Our treats have no artificial ingredients - which makes them super yummy but also more delicate. We will only use Federal Express Overnight or 2 Day shipping to addresses outside Florida. For those lucky recipients of our delicious goodies within the Sunshine State, we are able to send via Ground Shipping. Shipping and Packaging costs will be added to the total. We pack our treats with the utmost care, but cannot guarantee that breakage will not occur. We are not able to offer refunds on our shipped items.